Refund policy

Refund & Return Policy

At Beyond Shopping, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 30-day return window from the date of delivery.

Return Conditions:
- Items must be unused, unworn, and in original packaging with all tags attached.
- Returns must include proof of purchase (order confirmation or receipt).
- Certain products such as customized items, clearance products, and gift cards are non-returnable.

Refund Process:
- Once your return is received and inspected, we’ll send you an email confirmation.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- If you haven’t received a refund after this period, please check with your bank or payment provider first before contacting us.

Return Shipping:
- Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect upon arrival.
- Please contact our support team before returning any product to receive the return authorization and instructions.